DMAC Group prides ourselves on the first class after-care support we provide to all of our clients and, therefore, offer a number of ways you can receive technical support. This support may include organising for one of our well-trained engineers to visit you on site or give you advice over the telephone or via email. You have the freedom to choose the type of support that suits your needs.
To enable us to assist you more effectively, please ensure you provide us with as much information as possible. This includes:
Details of the make and model of the unit
Details of the patterns of any flashing LED fault codes
Details of any fault codes displayed on the unit or remote keypad
We will aim to have your systems up and running smoothly as quickly as possible, with minimum disruption.
So if you are in need of any help and support, no matter how big or small, please don’t hesitate to get in contact with us.